Handmade Moldavite & Moonstone Brass Earring Connector: Gold Plated Bezel Stud Earring

Shipping Policy

• Orders will be processed and shipped within 1-3 business days of receiving payment confirmation.

• We offer standard and express shipping options within the worldwide, as well as international shipping to select countries.

• Shipping costs are calculated based on the weight and destination of the package.

• Orders are shipped via USPS, FedEx or UPS depending on the shipping method selected and destination.

• Customers can choose to have their packages delivered to their home address or a different address such as their workplace or a friend's house.

• Packages are insured for the full value of the purchase and a signature confirmation can be added for an additional fee.

• We will provide a tracking number for each shipment so customers can track their package's delivery status.

• International customers are responsible for any taxes or customs fees associated with their order upon delivery.

• We take great care in packaging each order and ensuring that it arrives in perfect condition, however, if a package is damaged during shipping, please contact us immediately and we will work with you to resolve the issue.

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Return Policy

• At our jewelry company, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy within 30 days of purchase.

• To initiate a return, please contact our customer service team and provide your order number and reason for the return. Our team will guide you through the return process and provide you with a return shipping label.

• All items must be returned in their original condition, unworn and with all tags attached. The original packaging must also be returned in its original condition.

• Once the returned item is received and inspected, we will issue a refund to the original payment method within 5-7 business days. Please note that shipping and handling fees are non-refundable.

• We also offer exchanges for items of equal or lesser value. If you would like to exchange your item, please contact our customer service team to initiate the process.

• Please note that personalized and custom-made items are non-refundable and non-exchangeable, as they are made specifically for you.

• If you have any further questions regarding our return policy, please do not hesitate to contact our customer service team.

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